Printers
How do I test my printer not printing?
Quick answer
To test your printer, try printing a test page from your computer or directly from the printer's control panel. Ensure that the printer is properly connected and powered on.
This guide provides steps to troubleshoot and test your printer when it is not printing.
Steps
- 1
For Windows
Go to 'Settings' > 'Devices' > 'Printers & Scanners', select your printer, and click 'Manage'. Then choose 'Print a test page'.
- 2
For macOS
Open 'System Preferences' > 'Printers & Scanners', select your printer, and click 'Print Test Page'.
- 3
Directly from Printer
Use the printer's control panel to navigate to the settings menu and select the option to print a test page.
Check Printer Connection
Ensure your printer is connected to your computer or network. For wired printers, check the USB cable; for wireless printers, confirm that it is connected to the same Wi-Fi network.
Print a Test Page
Most printers have an option to print a test page from the control panel. This can help determine if the issue lies with the printer or the computer.
Check Printer Status
Open the printer settings on your computer to check the printer status. Look for any error messages or alerts that may indicate why the printer is not functioning.
Watch out for
- Printer settings and options may vary by model and manufacturer, so refer to your printer's manual for specific instructions.
FAQ
What should I do if the test page doesn't print?
Check the printer's power supply, ensure it's connected to the computer or network, and verify that there are no paper jams or low ink levels.
How can I check if my printer is online?
In the printer settings on your computer, look for the status indicator. If it shows 'Offline', try restarting both the printer and your computer.
What if my printer is connected but still not printing?
Try reinstalling the printer drivers or updating them to the latest version from the manufacturer's website.