Windows

How do I reset Windows without losing files?

Updated 2026-08-14

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Quick answer

You can reset Windows while keeping your files by using the 'Reset this PC' feature in the settings. This option reinstalls Windows without affecting your personal files.

Resetting Windows can help resolve issues while preserving your personal files. Follow the steps below to perform this operation safely.

Steps

  1. 1

    Open Settings

    Click on the Start menu and select 'Settings' (gear icon).

  2. 2

    Navigate to Recovery

    In the Settings window, select 'Update & Security', then click on 'Recovery' in the left sidebar.

  3. 3

    Start the Reset Process

    Under 'Reset this PC', click the 'Get started' button.

  4. 4

    Choose to Keep Files

    Select the option 'Keep my files' when prompted to choose how to reset.

What is Resetting Windows?

Resetting Windows reinstalls the operating system, removing apps and settings that may be causing issues, while giving you the option to keep your personal files intact.

When to Reset Windows

Consider resetting Windows if your computer is slow, experiencing frequent crashes, or if you want to resolve persistent software issues without a full reinstall.

Watch out for

  • While your personal files should remain intact, there is always a risk of data loss, so backing up important files is recommended.

FAQ

Will resetting Windows delete my installed programs?

Yes, resetting Windows will remove installed applications, but your personal files will remain.

Can I back up my files before resetting?

It's always a good idea to back up your files to an external drive or cloud storage before performing a reset.

What happens to my settings after the reset?

All system settings will be restored to their defaults, and you'll need to reconfigure them after the reset.