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How do I recover data from a failed drive?

Explainer · Updated 2026-08-12

Quick answer

To recover data from a failed drive, you can use data recovery software or consult a professional data recovery service, depending on the severity of the failure.

This guide outlines the steps to recover data from a failed drive, including software options and professional services.

Steps

  1. 1

    Assess the Drive

    Determine if the drive is making unusual noises or is not recognized by the computer. This helps in deciding the recovery approach.

  2. 2

    Use Data Recovery Software

    Install and run a data recovery tool on a different computer. Connect the failed drive as a secondary drive and follow the software instructions to scan for recoverable files.

  3. 3

    Backup Recovered Data

    Once files are recovered, immediately back them up to a different storage device to prevent future data loss.

  4. 4

    Consult a Professional

    If software recovery fails, contact a professional data recovery service for assistance, especially for physically damaged drives.

Understanding Drive Failure

Drive failures can be caused by physical damage, logical corruption, or software issues. Identifying the type of failure is crucial for selecting the right recovery method.

Software Recovery Options

There are various data recovery software tools available, such as Recuva, EaseUS Data Recovery Wizard, and Stellar Data Recovery. These tools can help recover files from logically damaged drives.

When to Seek Professional Help

If the drive is physically damaged or making unusual noises, it's best to consult a professional data recovery service to avoid further data loss.

Watch out for

  • Data recovery is not guaranteed, and the success rate depends on the type and extent of the drive failure.

FAQ

Can I recover data from a drive that is not recognized by my computer?

Yes, using specialized data recovery software may help, but if the drive is physically damaged, professional services are recommended.

Is data recovery software safe to use?

Most reputable data recovery software is safe, but ensure you download from official sources to avoid malware.

How much does professional data recovery cost?

Costs can vary widely based on the extent of the damage and the service provider, typically ranging from $100 to $1500.

Coming soon

  • A checklist for preparing a failed drive for recovery
  • Related Q&A cluster on drive maintenance and data backup strategies